We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Job Title: Fintech IT Projects Coordinator

The key responsibilities for this role include but not limited to the following:

• Includes liaison with and supervision of vendor’s and partners to support project delivery;
• Role dependency with Fintech Architecture, Security and Operations within Fintech IT. Product & Strategy, Channel’s, Risk & Compliance and CVM within the wider business;
• Thorough understanding of Mobile Money platform, technology solutions and outcomes expected by the project sponsor;
• Requires ability to interpret project plans, solution designs and functional specifications;
• Requires ability to drive cross functional teams to complete project miles stones on time, and to the right quality as well as track progress throughout the project lifecycle;
• Understands the business solutions under delivery in order to support the review of test plans, coordination of integration and user acceptance testing;
• Plans and coordinates the deployment of the tested solutions by securing the required CAB approvals through the Change Management Process and ensuring successful deployment;
• Secures the post implementation signoff to enable the handover of the delivered solution to Operations;
• Identifies and mitigates project risks and issues and ensures timely escalations. Takes full ownership of all open issues and ensures timely resolution;
• Monitors and provides accurate and timely reports on project status, including key milestones and deliverables to all the necessary stakeholders;
• Manages project documentation, including meeting minutes, action items, and project artifacts;
• Conducts post-project reviews to identify lessons learned and opportunities for process improvement;
• Ability to cover any other tasks as assigned by the Line Manager.

Candidate Requirements:

• Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
• Degree in Computer Science, Software Engineering or related field;
• 1 Year Mobile Money, Fintech or Banking technology experience with emphasis on project support;
• Formal training agile project delivery methodologies is an advantage;
• In depth knowledge of IT and the IT technology roadmaps;
• Knowledge of project management;
• Awareness of Fintech trends;
• Understanding of IT and Telecommunications industry and key trends.

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

Lead with Care

Can-do with Integrity

Collaborate with Agility

Serve with Respect

Act with Inclusion

Hand delivered applications will not be accepted. The closing date for accepting applications is 28th October, 2024.

Note: that only shortlisted candidates will be contacted.