Assistant Credit Controller

Key Responsibilities:

• Assess creditworthiness of new and existing customers through financial analysis.

• Set and enforce credit limits in line with company policies.

• Monitor accounts receivable aging reports and follow up on overdue payments.

• Contact customers via phone, email, or letters to secure timely payments.

• Resolve billing disputes and discrepancies in collaboration with sales and customer service teams.

• Prepare regular reports on debt collection status and credit risk exposure.

• Recommend legal action or third-party collection for delinquent accounts when necessary.

• Maintain accurate records of customer interactions and payment agreements.

• Work closely with the finance team to reconcile accounts and support month-end closing.

• Continuously review and improve credit control procedures.

Qualifications and Skills:

• Chartered Accountant / Bachelor’s Degree in Accounting, Finance, or a related field / qualification.

• Member of Zambia Institute of Chartered Accountants (ZICA)

• Proven experience in credit control or a similar role.

• Strong analytical and problem-solving skills.

• Proficiency in accounting software and Microsoft Excel.

• Excellent communication and organizational skills.

• High level of integrity and attention to detail.