Job Description

Provide specialized Industrial Relations and generalist Human Capital services in support of the human capital policies and programmes.

• Managing relationships with unions & ensuring that the Company’s treatment of employees is consistent with its core business values and objectives.
• Handling complaints, managing disciplinary and grievance procedures and facilitating counseling in conjunction with other stakeholders.
• Investigating and resolving complex or critical industrial relations issues in a timely and effective manner.
• Maintain cordial relationship with external and/or government authorities/stakeholders
• Monitor, review and update labour policies
• Manage dispute resolutions involving unions, management, employees or government agencies, etc.
• Advise Management on contract negotiations and similar management-union relations
• Manage regular labour engagements/meetings
• Prepare documentation and manage all processes regarding labour relations assignments
• Collating and analysing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes.
• Participating in and/or leading projects focused on continuous improvement.
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Support the business unit through the provision of relevant materials, documentations, minimum standards, templates, guidelines, FAQ’s and processes
• Ensure that all policies and procedures are followed with regard to day-to-day operations of the HR Segment
• Comply with governance in terms of legislative and audit requirements
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Any other duties as may be assigned by Line Management

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

18/03/25