Senior Stores Officer (FMCG)

Description:

Job Purpose
The Senior Stores Officer will be accountable for the overall warehouse operation, which receives and stores, moves and ships supplies, stock and materials to and/or from the warehouse.  Manage the overall operation and ensures the safe and effective storage and distribution of customer goods on time and without damage.

Summary of Key Responsibilities:

• Develop and implement both short- and long-term warehouse planning
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Supervise the loading and offloading of items in the warehouse
• Ensure all warehouse employees receive regular performance reviews, personal-development and succession plans.
• Resolve conflict and to create a positive and productive team environment.
• Shipping and receiving of Steel to and from the warehouse on behalf of customers.
• Accountable for the planning and direction of all warehouse operations, including developing and monitoring of key performance indicators, security, change management, technology and all administration activities, such as production reporting.
• Measure and report the effectiveness of warehousing activities and employee’s performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employee
• Interface with customers to answer questions or solve problems

Required Skills & Attributes

• Strong organizational skills
• Ability to input, retrieve and analyze data
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organizational and time management skills
• Customer service and communication skills
• Good Negotiating Skills

Primary Areas of Accountability: